Privacy Policy

When you use HK Steak Week, we collect the following categories of personal information:

We do not collect payment card information. All financial transactions, where applicable, are handled externally.

Your data is used only for the following purposes:

• check_circle Processing and managing your dining reservations.
• check_circle Sending transactional emails — booking confirmations, OTP codes, and status updates.
• check_circle Improving the quality and performance of our platform.
• check_circle Preventing fraudulent activity and ensuring platform security.
• check_circle Responding to your support enquiries.

We do not sell, rent, or use your personal data for advertising purposes.

Your personal information may be shared with only the specific restaurant you book with. This is necessary for them to confirm and manage your reservation.

The data shared with a restaurant is limited to:

• arrow_right Your full name and contact details.
• arrow_right Reservation date, time, and party size.
• arrow_right Any special notes you voluntarily include.

We do not share your data with marketing agencies, data brokers, or any unrelated third parties. We may disclose information if legally required by Hong Kong law or court order.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Account data is retained for the lifetime of your account. Upon account deletion, your personal data is removed from our active systems within 30 days, except where retention is legally required.

We are committed to protecting your personal information. Our security measures include:

• lock All data transmission is encrypted using HTTPS/TLS.
• lock Passwords are stored using industry-standard bcrypt hashing — never in plain text.
• lock Access to personal data is restricted to authorised personnel only.
• lock Regular security reviews are conducted to identify and address vulnerabilities.

While we take every reasonable precaution, no system is completely immune to security risks. We encourage you to use a strong, unique password for your account.

You have the right to:

• visibility Access the personal data we hold about you.
• edit Correct inaccurate or incomplete data.
• delete Delete your account and personal data.
• download Export your data in a portable format.

To exercise any of these rights, contact us at support@steakweekhk.com.